It usually takes 3-5 business days to process the order and send it out. Once shipped, Standard Shipping usually takes 8-15 business days to arrive, Priority Shipping usually takes 5-10 business days to arrive.

1.Make sure your photo has good lighting – enough to see the details of your pet's face, but not so much that their face is too bright to see. Darker photos make it hard for our designers to capture the details!

2.A head-on shot is preferred. Make sure that you get the full face in the photo, including the ears and forehead. If we can only see half of the face or the photo is taken from the side, only half of the face will be on your product!

3.Avoid blurry photos – the higher the clarity of the photo, the better. Remember that the photo will be shrunk down, so some subtle features may not be seen as clearly in the final product.

No, we will crop the photo as the style you selected for the pillow, just upload pictures and head to checkout.

Apply the discount code on checkout page, for mobile users, please click order summary and input the code.

No, each sides are the same picture as the shape is the same.